In Case of Disaster
If the Governor of your state, the U.S. Secretary of Health and Human Services, or the President of The United States declares a state of disaster or emergency in your geographic area, you are still entitled to care from your plan.
Generally, during a disaster, your plan will allow you to obtain care from out-of-network providers at in-network cost sharing. If you cannot use a network pharmacy during a disaster, you may be able to fill your prescription drugs at an out-of-network pharmacy. For more information contact Customer Service.
Need Help?
Contact Us
By Phone:
Current Members
Prospective Members
Hearing Impaired Services
By Mail:
The Health Plan
1110 Main Street
Wheeling, WV 26003-2704
Hours of Operation
October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week
April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday