About Medicare

Learn About Medicare

Learn About Medicare Advantage

You can find answers to your questions:

  • Visit the Medicare Website at medicare.gov.
  • Call Medicare at 1.800.MEDICARE (1.800.633.4227) - Persons with hearing impairments please call TTY at 1.877.486.2048. Representatives at this number can assist you with your Medicare options. These phone numbers are open 24 hours day/7 days a week.
  • Call Social Security at 1.800.772.1213 (TTY 1.800.325.0778).

If you have any questions regarding receiving care or services from an out-of-network provider,
please contact The Health Plan Customer Service at 1.877.847.7907 (TTY: 711).

If you would like to talk to someone regarding your possible plan options, or for more information
on the Medicare Advantage Plans offered by The Health Plan, please call 1.877.847.7915
(TTY: 711), or fill out a form to Request More Information.

Plan type

What it covers

Original Medicare (Parts A & B)

Original Medicare, provided by the federal government, has two parts: Part A and Part B.

Original Medicare Part A helps pay for hospital stays, while Original Medicare Part B helps pay for doctor visits.

Medicare Advantage Plans (Part C) Part A (hospital insurance) and Part B (medical insurance) are combined in one plan, and may include additional benefits beyond Original Medicare, like prescription drug coverage, dental, hearing and vision care.
Dual Special Needs Plan (D-SNP) Dual Medicare Special Needs Plans are a type of Medicare Advantage plan for individuals who have both Medicare and Medicaid.
Medicare Supplement Insurance Plan Also called Medigap, these plans help cover some out-of-pocket costs not paid by Original Medicare.
Medicare Prescription Drug Plans (Part D) This plan helps pay for prescription drugs and can be used with Original Medicare or Medicare Supplement plans.


Need Help?

Contact Us

light green phone icon By Phone:

Current Members
Call us at 1.877.847.7907
Prospective Members
Call us at 1.877.847.7915
Hearing Impaired Services
Please call (TTY: 711)

light green envelope icon By Mail:

The Health Plan
1110 Main Street
Wheeling, WV 26003-2704

light green clock icon Hours of Operation

October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week

April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday

Last Modified: December 19, 2022 at 12:20 PM