How Do I Enroll?


To join SecureCare (HMO), SecureCare SNP (HMO D-SNP) or SecureChoice (PPO) please read the following information:

STEP 1

Request more information on Medicare products by calling 1.877.847.7915. TTY users call 711. Hours of Operation are October 1 through March 31: 8:00 a.m. to 8:00 .m., 7 days a week and April 1 through September 30: 8:00 a.m. to 8:00 p.m., Monday through Friday. You can also complete and submit the Request More Information form.
 

STEP 2 

When you receive the packet in the mail, review the materials in the packet. You are welcome to call a representative at the numbers listed above should you have any questions regarding any of the information.
 

STEP 3 

You can enroll by mail or online for SecureCare (HMO), SecureCare SNP (HMO D-SNP) or SecureChoice (PPO). Complete the enrollment form. A separate form must be completed for each person. If mailing, please sign, date and return the enrollment form in the postage-paid envelope. Also, please include a photocopy of your Medicare card, if possible, and a check for your first month’s premium, if applicable. Medicare beneficiaries may also enroll in SecureCare (HMO), SecureCare SNP (HMO D-SNP) or SecureChoice (PPO) through the CMS Medicare Online Enrollment Center located at medicare.gov.
 

STEP 4

We will review your application and verify the information with Medicare. You will receive a letter acknowledging that we received your application and notify you of your proposed effective date. After we receive approval from Medicare, we will send you a membership packet, identification card and formal notification of our enrollment date. If you have supplemental insurance, do not cancel this coverage until you receive notification of your effective date of enrollment.

Need Help?


Contact Us

THP_WEB_Phone_Icon[1].png By Phone:

Current Members
Call us at 1.877.847.7907
 
Prospective Members
Call us at 1.877.847.7915
 
Hearing Impaired Services
Please call (TTY: 711)

THP_WEB_Mail_Icon[1].png By Mail:

The Health Plan
1110 Main Street
Wheeling, WV 26003-2704


THP_WEB_Hours_Icon[1].png Hours of Operation

October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week

April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday

Last Modified: September 21, 2020 at 10:31 AM